Terms of service
Terms of Service
Welcome to Makkal Kadai. By visiting our website or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our website.
1. Store Information
Makkal Kadai is an online retail store offering a variety of products, including everyday finds, gifts, accessories, home and kitchen items, novelty products, collectibles, seasonal items, and related merchandise.
Throughout these Terms, “we,” “us,” and “our” refer to Makkal Kadai. “You” and “your” refer to customers, visitors, and users of our website.
2. Use of Our Website
By using this website, you agree that you will not use our store or products for any unlawful purpose. You also agree not to interfere with the security, functionality, or operation of the website.
We reserve the right to refuse service, cancel orders, or restrict access to our website if we believe these Terms have been violated.
3. Product Information
We make every effort to display product descriptions, prices, images, colors, sizes, and availability as accurately as possible. However, we do not guarantee that all product information is error-free, complete, or current.
Product colors may appear slightly different depending on your screen settings or device display.
4. Pricing and Availability
Prices are listed in U.S. Dollars (USD) unless otherwise stated.
We reserve the right to change product prices, update product details, discontinue products, or limit quantities at any time without prior notice.
If a product becomes unavailable after you place an order, we may contact you to offer a replacement, issue a refund, or cancel the order.
5. Orders and Payment
By placing an order, you agree to provide accurate billing, shipping, and contact information.
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for reasons including, but not limited to:
- Incorrect product or pricing information
- Suspected fraud or unauthorized payment
- Inventory issues
- Shipping restrictions
- Incorrect or incomplete customer information
Payment must be completed before an order is processed.
6. Shipping
Shipping times, rates, and eligibility are described in our Shipping Policy.
We offer free standard shipping on orders of $25 USD or more. For orders under $25 USD, shipping charges may be calculated and displayed at checkout.
Makkal Kadai is not responsible for delays caused by shipping carriers, weather, holidays, incorrect addresses, or events outside our control.
7. Returns and Refunds
Returns, exchanges, and refunds are handled according to our Return Policy.
To be eligible for a return, items must generally be unused, in original condition, and returned within the stated return period unless the item arrived damaged, defective, or incorrect.
8. Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos of the issue.
We will review the situation and may offer a replacement, refund, or other appropriate resolution.
9. Intellectual Property
All content on this website, including text, logos, branding, images, graphics, product descriptions, and design elements, belongs to Makkal Kadai or its respective content owners and may not be copied, reused, modified, or distributed without permission.
10. Third-Party Services
Our store may use third-party services such as Shopify, payment processors, shipping carriers, analytics tools, and other service providers.
We are not responsible for the actions, policies, or practices of third-party services. Your use of those services may be subject to their own terms and policies.
11. Limitation of Liability
To the fullest extent permitted by law, Makkal Kadai is not liable for any indirect, incidental, special, or consequential damages resulting from your use of our website, products, or services.
Our total liability for any claim related to your purchase will not exceed the amount you paid for the product involved in the claim.
12. User Comments, Reviews, and Feedback
If you submit reviews, comments, suggestions, photos, or other feedback, you agree that we may use, display, or share that content for store, marketing, customer service, or product improvement purposes, unless prohibited by law.
You agree not to submit content that is false, harmful, offensive, unlawful, or violates the rights of others.
13. Prohibited Uses
You may not use our website or products:
- For unlawful purposes
- To violate any laws or regulations
- To infringe on intellectual property rights
- To transmit harmful code, malware, or spam
- To harass, abuse, insult, harm, or discriminate against others
- To interfere with website security or functionality
- To submit false or misleading information
14. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with the updated effective date.
Your continued use of our website after changes are posted means you accept the updated Terms.
15. Contact Information
For questions about these Terms of Service, please contact us at:
admin@makkalkadai.co
Makkal Kadai
United States
Effective Date: 12th May 2026