Refund policy

At Makkal Kadai, all sales are final. We do not accept returns, exchanges, or refunds unless the item arrives damaged, defective, or incorrect.

Final Sale Policy

Please review product details, photos, size, color, quantity, and shipping information carefully before placing your order. Once an order is placed and delivered, it cannot be returned or refunded unless there is a verified issue with the product.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:

sales@makkalkadai.co

Please include:

Your order number
A brief description of the issue
Clear photos of the damaged, defective, or incorrect item
Photos of the packaging, if applicable

After reviewing your request, we may offer a replacement, refund, or other appropriate resolution depending on the situation and product availability.

Items Not Eligible for Return or Refund

We do not accept returns or refunds for:

Buyer’s remorse
Change of mind
Incorrect size selected by the customer
Incorrect color selected by the customer
Incorrect shipping address provided by the customer
Items damaged after delivery due to misuse, wear, or improper handling
Products that are no longer in original condition after delivery

Return Shipping for Approved Claims

If a return is required for a damaged, defective, or incorrect item, we will provide instructions after reviewing your claim.

Return shipping responsibility will be determined based on the issue. If the mistake was caused by Makkal Kadai or the item arrived damaged/defective, we will work with you toward a fair resolution.

Lost or Delayed Packages

Makkal Kadai is not responsible for shipping delays caused by carriers, weather, holidays, or incorrect shipping information provided at checkout. If tracking shows that an order was delivered, we are not responsible for lost or stolen packages after delivery.

Questions

For return or refund questions, please contact us at: